Privacy Policy

Effective Date: March 1, 2026

Welcome to Betninja ("we", "us", or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.betninja.com and use our services in the United Kingdom.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, email address, postal address, phone number, date of birth, and payment details.
Account Information: username, password, and other registration details.
Usage Data: information about how you use our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
Device Information: device type, operating system, and mobile network information.
Communication Data: any correspondence you send to us, including support requests.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and age to comply with legal and regulatory requirements.
To process transactions and send you related information, including confirmations and invoices.
To communicate with you about your account, updates, promotions, and offers.
To improve our website, services, and customer experience.
To detect and prevent fraud and other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data based on the following legal grounds:

Performance of a contract: to provide you with our services.
Legal obligation: to comply with laws and regulatory requirements.
Consent: where you have given clear consent for specific purposes.
Legitimate interests: for purposes such as fraud prevention and improving our services, provided your interests do not override your rights.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers and partners who assist us in operating our website and providing services, under strict confidentiality agreements.
Regulatory authorities and law enforcement agencies, when required by law or to protect our rights.
Payment processors to handle your transactions securely.
Affiliates and subsidiaries within our corporate group.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that such transfers are made in compliance with applicable data protection laws and that appropriate safeguards are in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection laws:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erase your personal data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated (https://ico.org.uk).

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookies Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Betninja Support Team
Email: [email protected]
Address: Betninja Ltd, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123